Shipping costs

Shipping costs in the Netherlands for packages till 20 kilogram are 6,95 euro. 

For other countries the prices may vary. The exact shipping prices will be displayed in the check out.

 

Order Shipping Schedule

We send out orders out from monday till sunday. We send out our shipments with DPD or PostNL. 

 

Changing/Cancelling/Combining Orders

Biotopo can't guarantee that an order can be changed, combined or canceled after it has been placed. If you wish to change/cancel or combine your order, contact Biotopo immediately via WIX Chat, phone or E-mail. While we will try to honor these requests.

Returning product or product not  the quality that was expected

If you are not satified with the product that you received, please let us know so that we can come up with a solution for you. This needs to be within 14 days after receiving your product. If you decided to send your products back, shipping costs are for the customer unless agreed differently.

Biotopo wants to service you the best way possible, this also means that we will treat your personal information with respect and confidentiality.